Your account

Reset your password

On the sign-in screen, select Forgot password? and enter your email address. If an account uses the address, Biosphere sends a recovery email.

Open the email’s link, enter and confirm a new password, then select Reset password. Opening the link alone does not change the password. Links expire after one hour; request another email if a link is unavailable.

A successful reset signs the recovered account out on every device and ends its AI connections in every business. Sign in with the new password afterward, then reconnect any AI assistant you still use. If Biosphere reports that the password was updated but sign-out could not be confirmed, select Retry sign-out to finish.