Scout
Attach files to a Scout chat
Attach a file when you want Scout to read it with your question, such as a supplier price list, a scanned invoice or a photo of a plant label. Attaching a file does not change your records; to bring data into Biosphere, use Inbox.
Attach files
- Select Attach files below the message box and choose up to five files. You can also drag files onto the message box or paste an image into it.
- Wait until each file shows Ready. Biosphere checks every file before Scout can read it; meanwhile the file shows Preparing, Uploading or Checking.
- Add a message if you like, then send. A message can be files alone.
To take a file off before sending, select the X beside it. If a file fails, the reason shows beside it; select the retry icon to try again, or remove it.
Supported files
| File | What Biosphere accepts |
|---|---|
| 1 to 20 pages, not password-protected | |
| PNG, JPEG or WebP image | Up to 4 million pixels |
| CSV, TSV or XLSX table | Up to 1 MiB; CSV and TSV must be UTF-8 text |
Every file must have content, be no larger than 5 MiB and match its file extension. One message can carry up to five files and 20 MiB in total. Encrypted files cannot be read.
A table with a problem that needs fixing is refused with the problem named. A table with saved formula values shows “Contains saved formula values or other table warnings.” If a table is too large to prepare, split it into smaller files.
Open an attached file
Sent files are listed under your message. Select a file name to download the original.
What to know
- Attached files stay in the conversation. If Scout runs out of time, send a follow-up in the same conversation; you do not need to upload the files again.
- An unsent draft is kept in this browser if you reload the page. Files that were ready stay attached; a file that was still uploading asks you to retry it or choose it again. Signing out removes the draft.
- For every limit across Biosphere, see Limits and file types.